Privacy Policy

Last updated: April 2025. Compliant with UAE Data Protection Law (Federal Decree-Law No. 45 of 2021).

Data We Collect

• Account data: Name, email, phone number
• Verification data: Emirates ID, trade license (stored encrypted, accessed only by verification team)
• Transaction data: Order history, payment amounts (not card numbers — processed by Stripe)
• Usage data: Pages viewed, search queries, listing views
• Communication data: Messages between buyers and sellers

How We Use Your Data

• To operate the marketplace and process transactions
• To verify seller identities and prevent fraud
• To send order updates and notifications
• To improve our AI recommendations
• To comply with UAE legal requirements

Data Sharing

We share data with:

• Stripe – payment processing
• Supabase – database hosting (EU servers)
• Aramex/Fetchr – delivery partners (delivery address only)
• UAE authorities – if legally required

We never sell your personal data to third parties.

Your Rights

• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Export your data

Contact: privacy@scootmart.ae

Cookies

We use essential cookies for authentication and preference cookies for dark mode / language. No advertising trackers.

Data Retention

Account data is retained for 7 years for UAE tax compliance. You may request deletion of non-transactional data at any time.